NAC Approach and Qualifications

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Established in 1968, NAC International (NAC) is a technology-based solutions and services firm that applies consulting,information and technical expertise to enhance our clients’ business performance. NAC has helped its clients develop constructive capabilities that minimize the operational, cultural and cost consequences of change. For every project, NAC applies its extensive experience with business planning, information systems planning, package implementation, systems development, and business process redesign. We help clients define the right actions and consistent business strategies that push companies toward their larger corporate visions.

NAC has found that the most successful solution implementations are those in which we actively partner with our clients. NAC has a solid reputation for keeping commitments — working as an active, flexible business partner and team member to successfully complete each job.

NAC views technology as a tool for addressing business issues and creating growth opportunities for our clients. From cutting costs to devising new sources of revenue, we help clients create the strategies and processes that reshape their financial performance. NAC works with clients to develop a shared view of what they need to enhance their business performance. This capability to work with a client as a business partner, not just a technology vendor, sets NAC apart from other information technology (IT) providers in the utility industry.

Our unique industry focus and global structure enable us to deliver measurable results. NAC provides the experience, technical expertise and methodologies required to success-fully implement IT solutions. Our ability to provide comprehensive implementation services is a significant advantage as companies address the complex business and technology issues associated with replacement of an enterprise systems.

NAC’s delivery and implementation approach incorporates six key characteristics:

Speed: NAC understands your organization’s necessity to have an operational system in production as soon as feasibly possible. The utilization of Rapid Application Development (RAD) will enable your organization to realize benefits from the newly implemented system quickly and strengthen the momentum of the effort. We focus on understanding how the new system will work so we can deliver it in phases and decrease retesting requirements in conjunction with decreasing the end-user learning curve.

Flexibility: We will work with your users and management team to tailor the solution to meet your unique business requirements. Not only can we tailor the selected solution, but your organization can also continue to enhance the system once it is in production. NAC makes extensive efforts to ensure that the selected technical solution will allow complete hardware and software flexibility.

Integration: Working with you, we will effectively integrate a customized solution. Critical systems such as human resources, accounting and finance, and materials management and inventory control will be integrated for maximum benefits.

People: NAC, as an independent systems integrator, differentiates itself by the number of personnel we are able to draw upon and the experiences and proven methodologies at our disposal. Implementing a new document management system will have substantial impact on your organization, its structure, workflows, job responsibilities and staffing. Users must be trained in not only use of the new system, but in how it affects their work and responsibilities.

Insight: NAC’s commitment to the energy industry is long standing. NAC has been providing consulting services to energy companies for 30 years. Today, NAC has more than 150 professionals dedicated to sup-porting over 200 clients worldwide. This industry focus provides us with unmatched expertise and understanding into the unique issues faced by the energy industry.

Uniqueness: In addition to our systems implementation expertise, NAC provides an array of value-added services not always available within the confines of one consulting group, such as:

	Architecture planning
	Hardware and system software consulting
	Project management
	Disaster recovery planning
	Database management design and implementation

NAC also integrates other critical utility enterprise applications such as materials management, customer information systems and work management systems.